Last Updated: May 20, 2026

Thank you for using Polo. This Refund Policy explains how subscriptions, purchases, and refunds are handled within the Application.

By purchasing any premium feature, subscription, or digital service inside the Application, you agree to this Refund Policy.

Digital Products & Subscription Services

Polo may offer:

All purchases made through the Application are considered digital services.

The Application provides entertainment, social, AI-powered, and communication-related features. We do not guarantee:

Because of the nature of digital services, results may vary from user to user.

Refunds may be considered only in the following situations:

Refund requests must generally be submitted within 7 days of the transaction date.

Refunds will generally NOT be provided in cases such as:

If your purchase was made through:

then refunds may also be governed by their respective payment and refund policies.

In many cases, subscription cancellations and refund requests must be handled directly through the platform from which the purchase was made.

Users may cancel subscriptions anytime through their device account settings.

Cancellation stops future renewals but does not automatically generate refunds for already processed payments.

We reserve the right to deny refund requests if:

Approved refunds may take approximately 5–15 business days depending on:

If you believe you are eligible for a refund or need billing assistance, contact us at:

Email: [email protected]

Please include:

By purchasing any service or subscription inside the Application, you acknowledge that you have read and agreed to this Refund Policy.