IBPS Customer Service Associate XVI Examination 2026
About Post : Institute of Banking Personnel Selection has invited online applications for 11,403 Customer Service Associate posts. Registration started on 01 August 2026, and the extended application deadline is 28 August 2026. Applicants should confirm their age, educational qualification and computer knowledge before submitting the form.
Job Overview
| Department | Institute of Banking Personnel Selection (IBPS) |
|---|---|
| Post Name | Clerk / Customer Service Associate XVI |
| Total Vacancies | 11,403 Posts |
| Application Start | 01 August 2026 |
| Last Date | 28 August 2026 (Extended) |
| Salary (Approx) |
Important Dates
| Online Application Start Date | 01 August 2026 |
|---|---|
| Last Date to Apply Online | 28 August 2026 (Extended) |
| Last Date for Fee Payment | 28 August 2026 |
| Application Correction Date | To be announced |
| Pre-Examination Training | September 2026 |
| Preliminary Examination | To be announced |
| Preliminary Admit Card | Before the examination |
| Preliminary Result | Will be updated after declaration |
Application Fee
| General / OBC / EWS | ₹850 |
|---|---|
| SC / ST / ESM / DESM | ₹175 |
| Persons with Benchmark Disabilities | ₹175 |
| Payment Method | Debit card, credit card, internet banking, IMPS, cash card or mobile wallet |
Age Limit
| Age Calculated On | 01 August 2026 |
|---|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
Age Relaxation
| OBC | As per rules |
|---|---|
| SC | As per rules |
| ST | As per rules |
| Other Categories | As per rules |
Vacancy Details
| Post Name | General | OBC | EWS | SC | ST | Total |
|---|---|---|---|---|---|---|
| Customer Service Associate XVI | 4,740 | 2,815 | 996 | 1,910 | 942 | 11,403 |
Eligibility
| Educational Qualification | Applicants must hold a bachelor’s degree in any subject from a recognized university in India. |
|---|---|
| Computer Knowledge | Working knowledge of computers is compulsory. The applicant should have studied Computer or Information Technology as a subject or possess a relevant certificate, diploma or degree. |
| Additional Requirement | Candidates should read the official notification for detailed qualification, language and experience requirements. |
Who Can Apply
| Eligible Region | Applicants from across India may apply, subject to the state and language requirements given in the notification. |
|---|---|
| Gender | Both male and female candidates may apply. |
Selection Process
Selection may include the following stages:
| Online Preliminary Examination |
| Online Main Examination |
| Interview, if required under the applicable recruitment rules |
| Document Verification |
How to Apply
| 1. Open the official IBPS recruitment website. |
| 2. Register with the required personal and contact details. |
| 3. Enter the educational, category and other application information carefully. |
| 4. Upload the photograph, signature and required documents in the prescribed format. |
| 5. Pay the applicable fee and submit the application before 28 August 2026. |
Important Notes
| Incorrect or incomplete information may result in rejection of the application. |
| Check every entry in the preview before completing the final submission. |
| Apply only through the official IBPS recruitment portal. |
| Read the complete notification to confirm the deadline, age conditions, qualification and document requirements. |
Important Links
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IMPORTANT LINKS |
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| Apply Online | Apply Now | |||
|---|---|---|---|---|
| Notification | Check Here | |||
| Short Notice | Click Here | |||
| Extended Date Notice | Click Here | |||
| Important Social Link | ||||
| Download Sarkari VLE App | Click Here | |||
| Join Whatsapp Channel | Click Here | |||
| Official Website | Click Here | |||
FAQ – अक्सर पूछे जाने वाले सवाल
Q1. IBPS Clerk CSA XVI के लिए आवेदन कब शुरू हुए?
Ans. ऑनलाइन आवेदन प्रक्रिया 01 अगस्त 2026 से शुरू हुई थी।
Q2. ऑनलाइन आवेदन करने की अंतिम तारीख क्या है?
Ans. बढ़ाई गई अंतिम तारीख 28 अगस्त 2026 है।
Q3. इस भर्ती के लिए निर्धारित आयु सीमा क्या है?
Ans. 01 अगस्त 2026 के अनुसार उम्मीदवार की आयु 20 से 28 वर्ष के बीच होनी चाहिए। आरक्षित वर्गों को नियमानुसार छूट मिलेगी।
Q4. IBPS Clerk CSA XVI के लिए शैक्षणिक योग्यता क्या है?
Ans. उम्मीदवार के पास किसी मान्यता प्राप्त विश्वविद्यालय से किसी भी विषय में स्नातक डिग्री और आवश्यक कंप्यूटर ज्ञान होना चाहिए।
